Quality

We strive to meet the highest quality and safety standards.

LifeWorks Advantage I-SNP (HMO I-SNP) and LifeWorks Freedom (HMO I-SNP) are designed to meet the needs of our members in collaboration with health care partners. We strive to meet the highest quality and safety standards while ensuring efficient and cost-effective care is delivered.

We follow CMS requirements, health plan standards developed by URAC, and HEDIS measure standards developed by the National Committee for Quality Assurance (NCQA) as a guide to support optimal care for members.

Collaboration with providers is key to ensuring a quality health care experience for enrolled members. Quality program objectives include:

  • Improving the health status of LifeWorks Advantage Members.
  • Ensuring access to high quality and safe health care services in the LifeWorks Advantage service area.

For more information about the LifeWorks Advantage Quality program, please call Member Services at 1-844-854-6883 (TTY 711). Calls to this number are free.